What is Medsage?
Smart medication management that's affordable for everyone.
Help Center
Everything you need to set up and live with Medsage.
Can't find it? Ask the assistant in the corner, or contact support.
Getting started
Getting started: setting up your Medsage device
From unboxing to a configured device in about five minutes.
Connectivity modes: Remote, Local WiFi, Bluetooth, Standalone
How each connectivity mode works and which one to choose.
The Medsage app: a tour
What caretakers can do from the mobile app, screen by screen.
Daily use
Managing medication schedules
Create, edit, pause, and organize medication schedules from the app.
What happens at dose time
The alert, the confirmation button, missed-dose handling, and optional check-ins.
What happens after a power outage?
How the device recovers, figures out missed doses, and asks the patient about them.
Caring for someone
Staying informed
Notifications: how caretakers stay informed
Push notifications and email for confirmed doses, missed doses, and alerts.
Adherence history and reports
The event log, what gets recorded, and emailed adherence reports.
Meet the Medsage assistant
What the AI assistant can do, and how action confirmation keeps you in control.