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Getting started

Connectivity modes: Remote, Local WiFi, Bluetooth, Standalone

During setup you choose how the device connects. You can change this later by re-running setup.

WiFi plus a secure cloud connection. This is the full experience:

  • Caretakers can see device status, schedules, and adherence history from anywhere.
  • Push notifications for confirmed and missed doses.
  • Automatic firmware updates.
  • The device keeps accurate time via the internet, which matters for scheduling and power-outage recovery.

Local WiFi

The device joins your WiFi but talks only on your local network. Time sync works; remote monitoring from outside the home does not.

Bluetooth (BLE)

The device talks only to a phone within Bluetooth range. Good for tech-cautious households; managing the device requires being physically nearby.

Standalone

No network at all. The device works purely as an on-device medication alarm, managed entirely from its touchscreen. No app features, no notifications, no automatic time sync.

Notes

  • Bluetooth is always used for initial setup and for caretaker pairing/unlock, regardless of mode.
  • If your device has no network and loses power, it can’t verify how long the outage lasted — see “What happens after a power outage?”.
  • The device connects to standard 2.4 GHz WiFi networks with WPA2.

Still stuck? Ask the assistant in the corner, or contact support.