The Medsage app: a tour

The Medsage mobile app (iOS and Android) is the caretaker’s window into every device they manage. A web app with the core device views is also available for the desk.

Patients

The home screen. Each patient you care for is listed; tap one to see their devices and status. “Add Patient” creates a new patient with just a name — patients never need their own login.

Devices

Per patient, you’ll see each device with its online status and a “Caretaker” badge when you’re a caretaker rather than the owner. From here you can:

• Unlock a nearby device over Bluetooth (no PIN typing).
• Open Medications to manage schedules.
• Open the Event Log for adherence history.

Medications

The schedule manager: add a medication with name, dosage, compartment, times, and instructions; pause/resume; remove; and sync to the device. See “Managing medication schedules”.

Event Log

The full activity stream — confirmed and missed doses, alerts, wellness reports, update progress — filterable by device and type.

Settings

• Set Up New Device — provision a brand-new device (QR scan).
• Add Existing Device — pair yourself as an additional caretaker.
• Biometric unlock for the app itself, on supported phones.

The assistant

The chat assistant (in the web app, and coming to mobile) answers product questions, checks adherence (“did Mom take her meds today?”), and can prepare schedule changes for you to confirm — see “Meet the Medsage assistant”.